In the event that you may need to cancel your scheduled class, please adhere to the following guidelines which I’ve implemented for smooth scheduling and to avoid unnecessary financial losses:

1. It’s important that you cancel your class at least 24 hours in advance. This allows me to make necessary adjustments to my timetable and manage any potential reorganisations.

2. Please be aware that if a class isn’t cancelled within the 24-hour window, a fee of 50% of the class rate will have to be applied. This is to offset the inconvenience to my schedule and the opportunity cost of not being able to offer that slot to another student.

3. If you must cancel a class, you can reach out to me via:

– Phone or WhatsApp: Feel free to call or text me at +44 7809 735716.

– Email: You can email me at claudia@wirralspanish.com. Please use the subject line «Class Cancellation».

Do remember to include the reason for your cancellation in your message or email. This policy is in place to ensure fairness and efficiency for all my students and myself. Your understanding and adherence to this policy are greatly appreciated. If you have any questions or concerns about this policy, please don’t hesitate to contact me.